Thursday, January 5, 2012

50 & Focused on Customer Service

Rowley Company is proud of our 50 year legacy of service to the window coverings industry. As we’ve grown and evolved since 1962, we’ve remained true to our original focus of providing excellent customer service and delivering an experience that exceeds your expectations.

Rowley provides a customer experience unlike anyone else by offering a large selection of competitively-priced, innovative products that are in-stock and available for same day shipping, building custom solutions for shades and traversing draperies, and providing expert technical support and training. We are here to equip you with products and solutions to make your jobs efficient and profitable.

 As we enter 2012 and look to the future, we renew and strengthen our commitment to you, our customer! Our focus remains on providing the best customer experience in the industry. We value your input and feedback in our annual satisfaction survey, and have enacted many changes to improve our service level. We look forward to our continued partnership and assisting you in achieving your business goals and delighting your customers.

Over the last 50 years, a lot of things have changed at Rowley Company, but one thing has remained: our customer focus. Our goal is to not only maintain the founders' strategy, but continue to improve our customer service and product innovation by listening to our most valuable asset...YOU, THE CUSTOMER! 

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